Privacy

INFORMATION WITHIN THE MEANING OF ARTICLE 13 OF D.LGS. N. 196/2003, CODE ON THE PROTECTION OF PERSONAL DATA

The KayakNapoli service is offered by the company Kayaknapoli SSDsrl, based in Naples, at Posillipo, tax code and VAT number 09429321210, Address PEC kayaknapolissdarl@pec.it. Kayaknapoli SSDsrl, is responsible for the processing of data and subsequently identified with ‘the Manager’

In compliance with current legislation regarding the protection of personal data, the Manager informs the Customer that it intends to acquire or already holds personal data relating to the Customer, possibly also sensitive or judiciary, in order to provide the requested service, or provided in favor of the Customer, or detect the level of appreciation of the service itself or for commercial, promotional or market research purposes.

The data, provided by the Customer or by other subjects, are only those strictly necessary and are treated with the procedures and procedures – also performed with the aid of electronic tools – necessary to provide the Customer with the requested service. The present informative has the purpose, beyond to fulfill a legal obligation, to allow the Customer to give an express, conscious, specific and targeted consent to the treatment of the data of the same.

Specifically, the processing of data may be related to: execution of obligations arising from the general conditions of contract, by the regulation and / or other acts related to the service and viewed by the customer; provision of services provided to the Customer; registration of the Customer on the website and / or through the app and creation and subsequent use of the Customer’s account and profile; management of payments (including, inter alia, the credit card or prepaid card details) of the services requested or relating to any additional financial charges; fulfillment of obligations under the law or by contract; relationships with private bodies, professionals and technicians for purposes related to the performance of technical-specialist tasks on behalf of the Manager; Protection of the Manager against credit risk, including activities aimed at assessing the creditworthiness of the Client, before or during the contractual relationship; activities aimed at improving the services provided (for example, conducting surveys to assess customers’ satisfaction and obtaining their suggestions); commercial, promotional, advertising and marketing operations (in the latter cases the customer’s consent, separate, specific and autonomous is completely optional and any refusal will not entail consequences for the execution of the contractual relationship). The data collected may be communicated, however exclusively for the purposes above, to the following: private bodies or professionals who perform on behalf of the Manager tasks of a technical, organizational, legal and operational nature, therefore, merely by way of example: lawyers, experts, health structures and other service providers, including – among others – IT, telematic, financial, administrative, insurance, public bodies; private entities, associations, companies (including controlling companies, subsidiaries or associates), consortia, networks of companies and temporary associations of companies, limited to communications made for administrative and / or accounting purposes; credit recovery company; companies specialized in the management of commercial information, marketing or advertising promotion; other companies that perform services that are complementary or linked to the activity of the Manager with which the Manager has agreements or relationships that are in any case legally qualified; companies or professionals carrying out claims management activities on behalf of the Manager. In general, personal data collected by the Manager will be treated with the highest degree of security, in full compliance with the law and the principles of lawfulness, diligence, correctness, transparency, non-excess and protection of privacy and rights of the customer, with the exclusive purpose of fulfilling legal or contractual obligations. The data may in any case be processed by the Manager in case of need for judicial protection of the same towards the customer or third parties. The data controller regarding the data provided by the Customer is the Manager. The Customer may consult the updated list of data processors at the headquarters of the Manager. The Customer may at any time contact the data controller or data processors to assert their rights as provided for in Article 7 of the Code regarding the protection of personal data, which is reproduced below: “Art. 7 – Right of access to personal data and other rights ”.

The interested party has the right to obtain confirmation of the existence or not of personal data concerning him, even if not yet registered, and their communication in intelligible form.
The interested party has the right to obtain the indication:

a) of the origin of personal data;

b) of the purposes and methods of the processing;

c) of the logic applied in case of treatment carried out with the aid of electronic instruments;

d) of the identifying details of the holder, of the responsible and of the designated representative according to article 5, paragraph 2;

e) of the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the territory of the State, managers or agents.

3. The interested party has the right to obtain:

a) updating, rectification or, when interested, integration of data;

b) the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;

c) the attestation that the operations referred to in letters a) and b) have been brought to the attention, including as regards their content, of those to whom the data have been communicated or disseminated, if the fulfillment is done it proves impossible or involves a use of means manifestly disproportionate to the protected right.

4. The interested party has the right to object, in whole or in part:

a) on legitimate grounds, to the processing of personal data concerning him / her, even though they are relevant to the purpose of the collection;

b) to the processing of personal data concerning him for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.

Personal data collected by the Manager will be processed by the person in charge of processing the data (“data controllers”). These data will not be disclosed to third parties, except as provided above. The Manager reserves the right to charge third parties for processing personal data on its behalf and may therefore share personal data with such third parties. However, the Manager will require such third parties to observe the same principles adopted by the same and its representatives in dealing with said data. The Customer is free to provide personal data from time to time requested by the Manager but failure to provide such data may make it impossible to provide the requested services. The acquisition of consent to the processing of personal data is necessary for all the above-specified treatments that are still necessary to fulfill a legal obligation or required by the contract. The Customer has the right to know at any time what their data is held by or at the Manager, their origin and their use. The Customer has the right to modify them and then update, integrate, cancel, request the block.

Every change requires an interest. The Customer has the right to oppose the processing of his data, as well as to request at any time the termination of the processing for the purposes of market research, sending advertising material, commercial communications, by written request to the Manager. With regards to the cookies used by the website, it is specified that they may be persistent (but nonetheless removable, they store, inter alia, the user’s language and location) and session (temporary and useful for better use of the site itself). On the basis of the above, the Customer expresses consent to the processing of data, possibly even sensitive, allowing the use of their data by the Manager for the purposes of the reservation service of the stop, their communication to the above-mentioned subjects and the processing on the part of the latter, declaring to have read this information and any further information contained on the site, on the app. or in other documentation made available by the Manager.